Client Overview
Our client is one of top ERP consulting firms in Belgium that specializes in Project Management, as well as the analysis and deployment of Microsoft Technologies, including SharePoint, SQL Database Management, and Business Intelligence solutions.
Our client, an early adopter of our services in Belgium, presented a unique scenario due to their distinct demographic landscape.
Major challenges included:
- They needed a solution capable of handling invoice processing across multiple countries.
This involved the extraction and analysis of specific data fields that vary dynamically among invoices from different vendors. Notably, these data fields were not typically supported by conventional invoice processing software, particularly in their UBL outputs. - The client required an intelligent software solution capable of identifying subcontractors (medecontractant) and executing partial VAT bookings based on the invoice details provided.
- Another critical requirement was the ability to differentiate suppliers through API calls initiated by the client, subsequently processing invoices based on each supplier’s configured settings within our system.
- It was also imperative that all these requirements are catered to all the while ensuring that a minimum Service Level Agreement (SLA) is achieved. This multifaceted challenge necessitated a tailored approach to meet the client’s unique operational requirements effectively.
In response to the identified challenges, our innovative Smart UBL’s invoice digitalization solutions involved extensive deliberation on methods to accurately interpret and process the new and distinct data fields based on the geographical location of the vendors.
Our pioneering strategy relied on the utilization of specific KEYWORDS found within the invoices, coupled with the application of pre-defined bookkeeping criteria, resulting in a highly adaptable and responsive processing framework.- Furthermore, our team collaborated on optimizing the API integration between our system and the client’s infrastructure to ensure tailored processing for each vendor involved.
Our pioneering strategy relied on the utilization of specific KEYWORDS found within the invoices, coupled with the application of pre-defined bookkeeping criteria, resulting in a highly adaptable and responsive processing framework.
Furthermore, our team collaborated on optimizing the API integration between our system and the client’s infrastructure to ensure tailored processing for each vendor involved.Although initially, the high degree of customization in our solutions resulted in a perceived increase in Service Level Agreements (SLAs) for our clients, over time, through efficient resource allocation and automation, we successfully achieved an SLA of 6 hours or less.
- Our clients expressed significant appreciation for the remarkable flexibility and dynamism inherent in our system.
- The advantages yielded by our solution were multifaceted, with expedited processing times resulting in elevated levels of quality and consistency.
- Additionally, our system demonstrated exceptional proficiency in handling dynamic processing with meticulous attention to detail, thereby contributing to a comprehensive and efficient business operation.
- This success reaffirms our dedication to providing customized solutions that empower our clients to surmount complex challenges and foster sustainable growth.
- Scalability
Over the span of five years (2019-2023), our client witnessed a staggering 4876% increase in the volume of invoices received, demonstrating the remarkable scalability of our solution. - Efficiency Boost
Despite the exponential growth, our solution maintained efficiency, with the processing of invoices expanding from 4009 in 2019 to 199,843 in 2023, showcasing a 4885% increase. - Client Satisfaction
Our ability to handle this surge in workload while meeting Service Level Agreements (SLAs) underscores our commitment to client satisfaction and operational excellence, positioning us as a trusted partner in navigating complex business challenges.