Case Study
Transforming Accounts Payable
Operations: A Leading Consultancy
Firm’s Journey with Smartbooqing

Client Overview

A prominent consultancy and accountancy firm, established through the merger of multiple well-known entities, operates across the Netherlands. With over 1,100 professionals and 13 branches, including twelve multidisciplinary offices, the firm provides comprehensive services to enterprising clients across dynamic regions of the country.

Key
Challenges

Our client sought a solution for uniform processing across nearly all their companies, with a few exceptions. This requirement posed a significant challenge in managing operations efficiently across such a diverse environment.

 

Major challenges included:

  • Uniform Processing Needs: The requirement for uniform processing of invoices across almost all companies, with a few exceptions.
  • Complexity in Customization: Struggling to manage diverse financial profiles leading to potential difficulties in aligning with specific project needs and ensuring uniform financial tracking.
  • Comprehensive AP Tracking: Facing challenges in managing Accounts Payable with limited dimensions, leading to incomplete financial analysis and diminished control over financial transactions.
  • Scalability: Ensuring the solution could scale with the increasing volume of invoices processed annually.
  • Data Management: Handling and processing a vast number of invoices accurately and efficiently.
  • Operational Efficiency: Managing operations efficiently in a diverse and extensive organizational environment.
  • Configuration Control: Need for selective control over processing configurations based on company sectors.

Solution
Approach

To address these challenges, we developed a Partial Template feature that allows our client to configure selective uniform processing based on their company’s sector. Unlike our standard Template feature, this new functionality does not alter dynamically, granting clients full control over their configurations.
  • Partial Template Feature: Introduced a Partial Template feature, allowing selective and uniform processing tailored to each company’s sector.
  • Specific Profiles for Tailor-Made Ledger Codes: Developed a customizable ledger code system that enabled our client to create and manage profiles specific to their unique financial needs.
  • Advanced AP Dimensions: Implemented advanced dimensions for Accounts Payable, including cost codes, quantity tracking, and location-specific data. This feature provided them with detailed insights and control over their financial transactions.
  • Configuration Control: Provided client full control over their configurations, differing from the standard Template feature which doesn’t alter dynamically.
  • Enhanced Scalability: Developed a scalable solution to handle the increasing document volume effectively.
  • Optimized Data Processing: Implemented advanced data management techniques to ensure accurate and efficient processing.
  • Client Training: Offered comprehensive training to client’s staff for seamless integration and utilization of the new features.

The
Outcome

The implementation of the Partial Template feature resulted in remarkable growth for our client:

 

  • Enhanced operational efficiency and scalability
  • Enabled selective and uniform processing of invoices
  • Increase of 473% in invoice count from 2021 to 2023
  • Our client referred Smartbooqing to 6 other companies in the last 6 months, all of which are now utilizing our services